TAKE CONTROL OF YOUR RETURNS

ONE INTELLIGENT DASHBOARD FOR ALL YOUR RETURNS DATA

  • Explore - Find out why customers are returning items

  • Solve - Pinpoint product and supplier issues to reduce and prevent returns

  • Transform - Predict supplier, consumer, and product inefficiencies 

IMMEDIATE MEASURABLE BUSINESS IMPACT

15%

REDUCTION IN
RETURN RATE

100s

OF HOURS SAVED IN OPERATING COST

3x

LIFETIME VALUE AND CUSTOMER LOYALTY

NOT ALL RETURNS ARE CREATED EQUAL

WHAT IF YOU COULD DISCERN?
Some returns are acceptable, others should be reduced or eliminated
 

ACCEPTABLE RETURNS

  • Dislike Product
  • Multi-size Order

REDUCE

  • Shipping Time Issues
  • Shipping Errors/Damage
  • Size/Fit Mismatch
  • Channel Errors
  • High Return Products

ELIMINATE

  • Wardrobing/Abuse
  • Product Quality Issues
  • Supplier Quality Issues
  • Inaccurate Product Info

WHAT IF YOU COULD TAKE CONTROL OF RETURNS ?

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EXPLORE

  • Understand every aspect of your returns

  • Analyze trends, find outliers, measure impact

  • Drill down to SKU, Supplier, or Customer level
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SOLVE

  • Flag problematic suppliers

  • Eliminate abusive customers

  • Replace defective products

  • Fix shipping delays

  • Alerts for exceptions and trend anomalies and much more….

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TRANSFORM

  • Anticipate high-return products

  • Predict high-return or abusive customers

  • Find and correct supply chain inefficiency

  • Improve supplier relationships

  • Compare to industry benchmark

EASY TO GET STARTED
Our clients see results within days of activating the platform
1
Send Data

Simple data exchange through CSV files

2
Set KPIs

Identify program success KPIs and measurements

3
Start!

Change outcomes by Reducing Returns and Increasing Customer Loyalty

WHY RETURNALYZE?

Returnalyze enables brands to have control over their returns by discerning between them and applying actionable insights to reduce or eliminate unwanted returns.

 

 

HOLISTIC APPROACH
  • One Intelligent Dashboard for all your returns data

  • Look at the business as a whole and drill down to an individual product, customer or supplier as needed. 
ACTION ORIENTED
  • Tangible insights you can act on today

  • Predictive capabilities allow you to anticipate and preempt issues
MEASURABLE ROI
  • 15-20% Reduction in return rate

  • 100s of hours saved in return processing operating cost

  • Increase Customer Lifetime Value and Customer Retention
FLEXIBLE DATA MODEL
  • Our multidimensional data approach allows you to explore any aspect of Products, Customers and Suppliers.

  • Visualize any group/cohort including: Category, Brand, Suppliers, Disposition, Region, Quality, etc.

  • Measure KPIs such as: Return rate, Items sold, Profit loss, Return cost, Revenue, Order value, etc.
EASY ACTIVATION
  • Simple CSV data exchange allows quick integration into your existing data and supply chain infrastructure

  • Includes access to open API to the data

  • Possible integration to existing operations workflow systems

Why wait? Let's get started today!

Schedule Your Demo