We believe that the most important asset for any retail business is the relationship with its customers. Product returns are one of the few primary signals that shed light on the quality of that relationship.
Our technology empowers retailers to holistically understand returns signals, reduce unwanted returns, and maximize opportunities to strengthen consumer relationships, while greatly improving operations.
Our mission is to revolutionize the retail industry by reimagining the function of returns management from a point of friction and burdening cost center to a revenue driver, a consumer experience compass, and business transformation catalyst.
We take pride and ownership in our company. We hold each other, our customers and our partners accountable. We drive and take a proactive approach ensuring mutual success.
Our customer's success is at our core. We strive to exceed their expectations, and be their best partner. We employ an iterative approach, where we constantly learn and improve outcomes, all while maintaining focus on their business objectives and never letting up on accuracy and precision.
Our innovation is rooted in an open mind and plenty of creativity. All ideas are welcome, and a consistent process evaluating and executing them is what brings them to life. We keep our focus, and always make sure we solve business problems first.
We are passionate about our people and our business. We hire the best people and we celebrate diversity, encouraging all opinions and ideas. We believe collaboration is essential to success and we love to win!
Ready to take your returns strategy further? Please complete this form and we'll be in touch.