BURLINGTON, MA, May 12, 2026 – Returnalyze, the industry's leading AI-powered retail returns prevention platform, today announced a collaboration with CJ, a leader in affiliate marketing. The partnership aims to introduce Returnalyze’s advanced predictive technology to CJ’s extensive network of retail clients, helping brands actively protect their profit margins by stopping returns before they happen.
The retail industry is currently facing a returns crisis, with U.S. retailers processing more than $850 billion in total returns last year. While most retailers have invested in returns management solutions – which focus reactively on processing returns and generating labels faster – Returnalyze shifts the paradigm entirely upstream to returns prevention.
For retailers, high return rates don't just eat into profit margins; they can reverse sales that the CJ platform delivers. By partnering with Returnalyze, CJ offers its clients a direct path to preserving those hard-earned sales and ensures that the transactions they drive for their retail customers actually stick.
For publishers, the CJ–Returnalyze partnership helps protect commissions by reducing avoidable returns that erode earnings and EPCs. By enabling smarter product promotion and higher quality conversions, publishers can drive more sustainable revenue while building trust with both advertisers and audiences.
Returnalyze utilizes sophisticated AI to analyze data at the SKU level, identifying the root causes of returns, such as sizing inconsistencies, inaccurate or misleading product imagery, supplier quality gaps, and shipping damage patterns. Unlike backward‑looking business intelligence, the platform delivers specific, actionable recommendations that eCommerce and merchandising teams can implement immediately to prevent future returns.
Retailers leveraging Returnalyze consistently see transformational results, including a 15-20% reduction in return rates and a 2-4% increase in EBITDA. Notable success stories include Abercrombie & Fitch, J.Crew and Brooks Running.
"The most efficient retail return is the one that never happens," said Rick Cramer, CEO of Returnalyze. "Through our partnership with CJ, we are bringing our proactive prevention strategy and predictive tools to a massive network of world-class brands, enabling them to systematically bend the curve on returns to help clients protect their profit margins".
Returnalyze is the industry's leading AI-powered analytics platform purpose-built to prevent retail returns. Created by retail experts, it delivers real-time, SKU-level intelligence that empowers merchandising, eCommerce, product, and supply-chain leaders to identify and act immediately on the issues that drive returns. Its enterprise-grade architecture deploys quickly, complements existing systems, and is intuitive for teams across the organization. Today, the world's leading retailers rely on Returnalyze to protect margin, strengthen product performance, and create frictionless customer experiences through proactive returns prevention.
To schedule a demo, visit Returnalyze.com.
Contact: Lisa Majeski, Returnalyze, Inc., lisa_majeski@returnalyze.com