Be careful about letting logistics cost controls erode customer satisfaction. By prioritizing shipping for suits and other celebration clothing, Perry Ellis was able to improve the customer experience for over 1,600 customers..
Be careful about the impact that inconsistent adherence to store return policies can have on return rates and the bottom line. By educating store associates and focusing on policy, Ashley Stewart was able to implement a profound and sustainable impact on the bottom line.
By analyzing multiple dimensions such as product attributes, ratings and reviews, and several other returns ‘signals’, a leading occasion wear retailer was able to address customer concerns with enhancements to the product page, driving significant reductions in return rates and improving customer lifetime value.
Returnalyze provides AI Driven Insights that automatically surface for you. The most actionable, the most relevant, the most impactful insights are right there for you to take action..
